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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clean Service

Clean Service

June 4, 2024

5  out of  5
rating by Clean Service
"Great place to get insured. Customer services is outstanding. Thank you, Justin for your patien"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. If you need any further assistance, don't hesitate to reach out!"
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Linda Bolley

May 10, 2024

5  out of  5
rating by Linda Bolley
"Alexis Owens was fast efficient accommodating and so pleasant to work with. Just bought a new car and she seamlessly switched my insurance over from travelers and provided a substantial discount for me. All via text because I could not be on the phone at work. Thank you so much Alexis!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a great experience and that I could help you with a seamless switch. If you need anything else, feel free to reach out. Enjoy your new car!"
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Ellen Cimaglia

April 26, 2024

5  out of  5
rating by Ellen Cimaglia
"Jessey was great to work with. He was knowledgeable, professional and very patient and kind. Answered all our questions and delivered the right insurance for us at a reasonable cost."
We responded:
"Thank you for your feedback! We're thrilled to hear that we provided you with excellent service, addressing all your questions and finding the right insurance for you at. We pride ourselves on delivering knowledgeable and professional service to our clients. We appreciate your trust in us and look forward to serving you in the future. Thank you for choosing us!"
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Suzanne Owens

April 18, 2024

5  out of  5
rating by Suzanne Owens
"I have been with my previous home and auto insurance for years, we are moving so I thought I would shop around for insurance. I'm so glad I did! Alexis saved me over 200$ a month on my vehicle insurance alone and bundled my new homeowners insurance saving me even more. She was very knowledgeable and understanding, always called me back and answered all my questions. Needless to say we are very happy with our new agent Alexis and State Farm Insurance!!!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Alexis was able to provide you with exceptional service and significant savings on your insurance. We strive to make insurance simple while delivering top-notch customer service. We're thrilled to have you as part of the State Farm family and look forward to continuing to meet your insurance needs. Thank you for choosing us!"
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Ian Schumacher

April 1, 2024

5  out of  5
rating by Ian Schumacher
"JESSE DYER IS THE GREATEST AGENT EVER! If you are tired of having to wait for people to get stuff done for you, contact him at the Grayson location. Literally the definition of a do-er. Thank you!"
We responded:
"Thank you for your enthusiastic feedback! We're thrilled to hear about your positive experience with Jesse. We pride ourselves on being proactive and efficient, and we're delighted that Jesse exemplifies these qualities. We appreciate your recommendation and look forward to serving you again in the future!"
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Autism super Mommie

February 29, 2024

5  out of  5
rating by Autism super Mommie
"I had an excellent experience with getting my policies started with Justin from start to finish!!! I give Justin a 10 out of 10 recommendation! He's the best!!!!"
We responded:
"That's fantastic to hear! Our State Farm team is thrilled to have provided you with an excellent experience from start to finish. Thank you for your glowing recommendation, and please let us know if there's anything else we can assist you with in the future."
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Crystie Love

February 27, 2024

5  out of  5
rating by Crystie Love
"Jesse McCain was awesome! He was very helpful in finding me coverage at a reasonable price."
We responded:
"We're delighted to hear that our State Farm team provided you with exceptional service and found coverage that meets your needs at a reasonable price. Thank you for your kind words. Please reach out with anything else you may need from us!"
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Susie Hermon

February 27, 2024

5  out of  5
rating by Susie Hermon
"Absolutely amazed at the knowledge shared with me regarding the best coverage for my situation. Not only did I get the best rate possible but also plan to change other plans over to state farm as well (beyond auto) Well Done! I recommend them hands down!"
We responded:
"We're thrilled to have provided you with valuable knowledge and helped you find the best coverage for your needs at a great rate. Thank you for choosing us, and we're honored to earn your recommendation! If you ever need assistance with anything else, we're here to help."
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Haley McCoy

February 20, 2024

5  out of  5
rating by Haley McCoy
"Michael is my agent - He’s extremely attentive, and helpful without being pushy or overbearing. I appreciate all the help he’s given me getting the coverage I need. He’s very knowledgeable and trustworthy and has helped me with several different types of policies. He saved me a lot of money compared to my old auto policy. Couldn’t be happier!"
We responded:
"Thank you for your kind words! I'm glad to hear that Michael has been such a helpful and attentive agent for you. It's fantastic to know that he was able to assist you in finding the right coverage and even save you money on your auto insurance. We greatly appreciate your trust and business!"
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Lacey Pasic

February 20, 2024

5  out of  5
rating by Lacey Pasic
"I worked with Erica on getting insurance quotes for my cars, home and business and she exceeded expectations from start to finish. She was very knowledgeable about all that the policy would cover and even got me better coverage than I had with my current provider. She took the time to follow up to see if I had any questions/concerns and never missed a beat. Would recommend her to all of my family and friends for insurance needs."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Erica provided such exceptional service throughout the process of obtaining insurance quotes for your cars, home, and business. Her knowledge and attention to detail, along with her commitment to follow up and address any questions or concerns, truly set her apart. We appreciate your recommendation and trust in Erica for your insurance needs!"
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Audrey B Williams

February 18, 2024

5  out of  5
rating by Audrey B Williams
"Awesome customer service... Thank you, Taryn!"
We responded:
"You're welcome! I'm glad to hear you had an awesome experience with Taryn's customer service. If you ever need assistance again, don't hesitate to reach out."
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Tiffany Bolen

February 14, 2024

5  out of  5
rating by Tiffany Bolen
"Ins. agent Erica, was knowledgeable, patient and informative during my quote process for my auto and homeowners ins. Thank you"
We responded:
"Thank you for sharing your positive experience! It's great to hear that Erica provided knowledgeable, patient, and informative assistance during your quote process for auto and homeowners insurance. If you have any further questions or need assistance in the future, feel free to reach out."
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Daryl Braswell

February 9, 2024

5  out of  5
rating by Daryl Braswell
"My insurance got Michael give that guy a raise please! Very friendly great customer service all around stand up guy!! I'm recommending him to everyone I know. I was customer to Geico for 14 years. And now State farm because of Michael"
We responded:
"Thank you for sharing your positive experience with Michael! We're delighted to hear that he provided excellent customer service and made your transition to State Farm smooth. We'll be sure to pass along your feedback and commendation to him. Welcome to the State Farm family, and thank you for recommending us!"
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Angelo Alvear

February 6, 2024

5  out of  5
rating by Angelo Alvear
"Michael was extremely knowledgeable about the questions I had to make sure I bought the right coverage. I do not like to leave myself open to damages so I appreciated him taking the time to insure me correctly. Highly recommend you work with Michael!"
We responded:
"Thank you for your glowing review of Michael's expertise and dedication to ensuring you have the right coverage. We're thrilled to hear that he provided such valuable guidance during your insurance purchase. Your recommendation means a lot to us. We'll make sure to recognize Michael for his outstanding service!"
Profile photo of Mindy Purvis Rivas

Mindy Purvis Rivas

February 3, 2024

5  out of  5
rating by Mindy Purvis Rivas
"My experience working with Taryn was fantastic! She answered my questions quickly and thoroughly. Very patient and friendly. I loved having her work with me on transferring my auto insurance."
We responded:
"Thank you for sharing your wonderful experience working with Taryn! We're thrilled to hear that she provided prompt, thorough, and friendly assistance during your auto insurance transfer. We'll be sure to pass along your compliments to Taryn and commend her for her excellent service. We appreciate your feedback and are here for you whenever you need us!"
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Mark Caskey

February 2, 2024

5  out of  5
rating by Mark Caskey
"Erica was beyond helpful and went the extra mile to the job was completed. I only would I use State Farm again. I would definitely use Erica specifically if I could."
We responded:
"Thank you for your glowing praise of Erica's exceptional assistance! We're thrilled to hear that she went above and beyond to ensure your job was completed satisfactorily. We'll be sure to commend Erica for her outstanding dedication to customer service. We look forward to serving you again, and if you ever need assistance in the future, our State Farm team will be ready to help!"
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Maggie Alvear

February 2, 2024

5  out of  5
rating by Maggie Alvear
"Michael Alvear is extremely helpful and knowledgeable about the different products that State Farm offers. I would definitely recommend this agency and ask for Michael!"
We responded:
"Thank you for your positive feedback about Michael and our State Farm team! We're delighted to hear that Michael provided you with excellent assistance and showcased his deep knowledge of our products. Your recommendation means a lot to us, and we'll be sure to recognize Michael for his outstanding service. We're here for you whenever you need us!"
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Craig Elliott

February 2, 2024

5  out of  5
rating by Craig Elliott
"Excellent experience working with Michael Alvear. He is thorough and professional. Highly recommended."
We responded:
"We're thrilled to hear about your excellent experience working with Michael! Thank you for highlighting his thoroughness and professionalism. Your recommendation is greatly appreciated, and we'll make sure to pass along your compliments to Michael. If you ever need insurance assistance in the future, don't hesitate to reach out."
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Robbie Elliott

February 2, 2024

5  out of  5
rating by Robbie Elliott
"Michael Alvear was very knowledgeable and helpful!!"
We responded:
"We're glad to hear that Michael Alvear provided you with knowledgeable and helpful assistance! Thank you for sharing your positive experience. If you have any further insurance questions or need assistance in the future, feel free to reach out."
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Suzanne Elliott

February 2, 2024

5  out of  5
rating by Suzanne Elliott
"Michael Alvear is very knowledgeable & helpful with my insurance needs!!"
We responded:
"It's fantastic to hear that Michael has been so helpful and knowledgeable in addressing your insurance needs! We truly appreciate your feedback and will be sure to pass on your kind words to Michael. If you ever have any more questions or require assistance, don't hesitate to reach out."
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Juan Alvear

February 2, 2024

5  out of  5
rating by Juan Alvear
"I am never disappointed when somebody gives me thorough and attentive service like what I received. Michael was informative, and took the time to show he cared."
We responded:
"It's wonderful to hear that you had such a positive experience with Michael! Providing thorough and attentive service is always our goal, and we're thrilled that Michael went above and beyond to ensure you felt informed and cared for. Your satisfaction is our priority, and we're here for you whenever you need us. If you have any further insurance questions or require assistance, please don't hesitate to reach out."
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Betsy Johnson

February 2, 2024

5  out of  5
rating by Betsy Johnson
"Getting a new policy with State Farm through Michael Alvear was quick and easy! It saved me a lot over my old policy and I added renters insurance for a great price too! Very friendly, definitely recommend!"
We responded:
"That's fantastic to hear! We're thrilled that Michael was able to make the process of getting new insurance with our State Farm team quick and easy for you. Saving money while also adding renters insurance at a great price is a fantastic outcome. Thank you for your recommendation, and please don't hesitate to reach out if you have any further questions or need assistance in the future."
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Marissa Elliott

February 2, 2024

5  out of  5
rating by Marissa Elliott
"Wonderful staff! Michael was very helpful and made sure to find the lowest price that fit my budget! Highly recommend 😄"
We responded:
"We're delighted to hear that you had a wonderful experience with our staff, especially Michael! Ensuring you find the lowest price that fits your budget is always our goal, and we're glad Michael could assist you with that. Thank you for your recommendation, and please don't hesitate to reach out if you need anything else."
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Indya Thompson

February 2, 2024

5  out of  5
rating by Indya Thompson
"Great service and Taryn was excellent"
We responded:
"We're thrilled to hear that you received great service and that Taryn provided excellent assistance! Thank you for sharing your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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R N

January 19, 2024

5  out of  5
rating by R N
"I just switched my auto and home owner insurance to State Farm. My rates at my previous insurance company increased significantly over the past few years and I decided to shop around. Ms. T. Higgins assisted me, she was instrumental in making a big difference in my premiums, her responses were timely and consise. It pays to shop around and find the right company, plan and especially the right person! Thank you Ms. Higgins!"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Taryn played a crucial role in helping you switch to State Farm and achieve significant savings on your insurance. It's great that her timely and concise responses made a difference. We appreciate your trust in our team. If you have any further questions or need assistance, feel free to reach out. Welcome to State Farm, and thank you for choosing us!"