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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Janet Lanphere

April 2, 2023

5  out of  5 rating by Janet Lanphere
"Absolutely Top Shelf !!! The Mccain's are the most professional and customer friendly agency you could possibly work with. My experience working with Spencer was astronomically easy,and informative. He provided me with the appropriate information and chooses, to obtain the insurance coverage suited for my needs. I would not hesitate to do any future business with these gentleman."

Jamie Grafton

February 6, 2023

5  out of  5 rating by Jamie Grafton
"Great customer service and prices. Made it easy to switch. I feel good about the decision to use his services."

Tony McKenzie Jr

January 27, 2023

5  out of  5 rating by Tony McKenzie Jr
"Awesome my guy :)"

Allen Lumpkin

January 23, 2023

5  out of  5 rating by Allen Lumpkin
"He great at what he do, give Spencer a chance for that QUOTE."

Lakeshia Walton

January 13, 2023

5  out of  5 rating by Lakeshia Walton
"Spencer really took his time to explain how the coverage works making sure to cover all the things that were important to me at this moment. KUDOS to you for being so awesome."

Amanda Rolling

January 12, 2023

5  out of  5 rating by Amanda Rolling
"Thanks for the help, and the great deals. ."

Candy Shaff

January 9, 2023

5  out of  5 rating by Candy Shaff
"Great customer service fast and kind"

Malikah Walker

January 5, 2023

5  out of  5 rating by Malikah Walker
"I was agonizing over securing another insurance company; however, Katherine was informative, patient and made the transition seamless. Thank you"

Morgan Hendrix

December 29, 2022

5  out of  5 rating by Morgan Hendrix
"There is an agent by the name of Taryn Higgins at State Farm Grayson who made insurance geniunely such a breeze. She’s like the Fairy God Mother of Insurance Agents! I have never had an agent who was not only as nice as her, but as thoroughly educated, and willing to answer any and all of my questions. Talking to her did not seem like I was talking to someone who hates their job and resents the customers (like I’ve experienced at other agencies). 10/10 recommend! Especially to young ladies - being one myself, I am still a bit intimidated and uneducated when dealing with insurance policies. I was made to feel so comfortable that I was able to ask questions and not be made to feel stupid for asking them (as other agents have done). I know her boss will see this. And she should get a raise, bonus, or new car for her level of customer service. She should be training all of the agents on how to do it precisely like her. I don’t do reviews bc who has the time for these things? But I did this one because Taryn made insurance easy and open for the first time in my entire life."

Steven Morgan

December 27, 2022

5  out of  5 rating by Steven Morgan
"Spencer is a true professional and got me an awesome rate ! They've gained a loyal customer to say the least .. Thanks again.."

Amy Landon

December 20, 2022

5  out of  5 rating by Amy Landon
"My experience was excellent.. My agent was very polite and eager to help me the best way possible. I am very happy with the service provided. I will most definitely recommend to everyone."

Alexia

December 16, 2022

5  out of  5 rating by Alexia
"Spencer/Justin Mccain helped me with my quote process and he was very kind and helpful, process was very easy and quick!"

johnny hughes

December 8, 2022

5  out of  5 rating by johnny hughes
"The agent that I spoke with was able to explain the policy and helped me understand exactly what I was getting"

kristina jordan

November 28, 2022

5  out of  5 rating by kristina jordan
"spencer helped me out tremendously today with purchasing a policy, if you want good service go to state farm & see spencer!!!"

Leondra McClendon

November 28, 2022

5  out of  5 rating by Leondra McClendon
"Great fast friendly service"

Nicole Keen

November 21, 2022

5  out of  5 rating by Nicole Keen
"The absolute best service I have ever received from an insurance company! Spencer Mccain was phenomenal!"

Aquil Ward

November 18, 2022

5  out of  5 rating by Aquil Ward
"Thanks for your help"

Quendra Holmes

November 15, 2022

5  out of  5 rating by Quendra Holmes
"Great customer service"

Natasha Wilson

November 10, 2022

5  out of  5 rating by Natasha Wilson
"I had an excellent experience getting auto insurance with Justin McCain. He was very patient and helpful with me."

Kaala Rawlinson

November 10, 2022

5  out of  5 rating by Kaala Rawlinson
"Very helpful"

Daniela Torres

November 7, 2022

5  out of  5 rating by Daniela Torres
"Spencer was A super amazing guy couldn’t have asked for anyone else too have helped me he was exact and on point with everything I would refer him to everyone got me the best deal around thanks again for your amazing help you 1"

StopRFID MindControlandTorture

October 19, 2022

5  out of  5 rating by StopRFID MindControlandTorture
"Excellent, efficient, and friendly service. He made a very stressful experience very pleasurable. Highly recommend."

Nita Lovesmy2

October 17, 2022

5  out of  5 rating by Nita Lovesmy2
"Taryn is wonderful associate. I seeked out for insurance and was given Taryn. In the midst of gathering quotes with Taryn. There was funeral and a wedding and several panic attacks. Taryn Neverending hounded us nor pressed us. She understood we had a lot going on. Thank you Taryn for being such a great sweetheart."

Terrameka Williams

September 22, 2022

5  out of  5 rating by Terrameka Williams
"Spencer was my person and he was amazing!!!!!!!! The dedication and commitment to make sure I had what I needed was priceless! Now my car and life is covered! Highly recommend this group!"

DaKara Spence

September 21, 2022

5  out of  5 rating by DaKara Spence
"TARYN HIGGINS WAS AMAZING !!"